Upay Fintech Customer Care No. 09610 916268

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16268 (For Customer Support)

09610 916268 (Alternate Customer Support)

+880 9610916268 (For Callers Outside Bangladesh)

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Press 1: To know how to open upay account
- Press 1: To know how to open upay account by self registration
- Press 2: To know how to open upay account from agent part
Press 2: For PIN reset / account recovery of your upay account
- Press 1: To know how to research your team from reset menu / recover account
- Press 2: To know how to research your team from upay app
Press 3: For upay services and product details
- Press 1: To know about cash in
- Press 2: To know about cash out
- Press 3: To know about send money
- Press 4: To know about paybill and merchant payment
- Press 5: To know about prepaid card
- Press 6: To know about mobile recharge
- Press 7: To know about international remittance
- Press 8: To know about add money
- Press 9: To know about funds transfer
Press 4: For paybill service detail
Press 5: For upay payment service detail
Press 6: For transaction limit and charges
- Press 1: To know about cash limit and service charges
- Press 2: To know about admin limit and service charges
- Press 3: To know about cashout limit and service charges
- Press 4: To know about mobile recharge limit and service charges
- Press 5: To know about remittance limit and service charges
- Press 6: To know about funds transfer limit and service charges
- Press 7: To know about paybill limit and service charges
Press 7: To know about current offers and bonus
Press 0: To talk with call center agent

Timing: 9:30am-4:00pm

Sr.No.	Office	Address
1	Head Office	Plot CWS (A) -1, Road 34, Gulshan Avenue, Dhaka - 1212, Bangladesh
2	Upay Point (Customer Service Center)	UCB Taqwa Islamic Branch, Plot No.3, Block-5E(H)8, Near Shooting Club Gulshan Avenue, Gulshan-1, Dhaka-1212