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Digital Payments / Mobile Financial Service

bKash Customer Care No. 16247

IVRS Menu: 02 55663001

  • Press 1: To know information about opening a bKash account and to reset your PIN
    • Press 1: To know information for opening a bKash account
    • Press 2: To know information on PIN reset
  • Press 2: To get information about the products and services of bKash
    • Press 1: To know about cash in
    • Press 2: To know about cash out
    • Press 3: To know about send money
    • Press 4: To know about payment

Rocket Customer Care No. 16216

IVRS Menu: 16216 / 09666 716216

  • Press 1: For debit or credit card, cheque leaf or other lost report
  • Press 2: For account services
  • Press 3: For debit and credit card services
    • Press 1: For debit card services
    • Press 2: For credit card services
  • Press 4: For retail banking services
  • Press 5: For rocket services
  • Press 6: For T-PIN services
  • Press 7: For promotional campaigns
  • Press

Nagad Customer Care No. 096096 16167

IVRS Menu: 096 096 16167

  • Press 1: To know about Nagad Services
  • Press 2: If you have forgotten your PIN and wish to reset it, or to know about PIN changes
  • Press 3: To know about checking your balance
  • Press 4: To know about updating information or changing details
  • Press 5: To know about service charges and full profile transaction limits
  • Press 6: To know about current offers
  • Press 7: To know the address of nagad service centers
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