OK Wallet Customer Care No. 16269

BTCL No

International Numbers

Email

• okwallet@onebank.com.bd (For General Query)

Important Links

• Contact Form
• Agent/Branch Locator
• Merchant Locator
• Frequently Asked Questions

For Complaint

• For any complaint, you can contact at the details given below:
  

  Sr.No.	Name	Designation	Contact No.	Ext No.	Email	Address	Fax No.
  One Bank Limited (OBL), Central Customer Service & Complaints Management Cell (CCS & CMC)
  1	Mr. Wakar Hasan	Deputy Managing Director	88-02-9118161	103	wakar.hasan@onebank.com.bd	Corporate HQ, HRC Bhaban, 46, Kawran Bazar C/A, Dhaka-1215	88-02-9134794
  2	Mr. John Sarkar	Additional Deputy Managing Director	88-02-9118161	500	john.sarkar@onebank.com.bd	Corporate HQ, HRC Bhaban, 46, Kawran Bazar C/A, Dhaka-1215	88-02-9134794
  3	Mr. Md. Manirul Islam	Senior Executive Vice President	88-02-9118161	300	manirul.islam@onebank.com.bd	Latif Tower, 47 Kawran Bazar C/A, Dhaka-1215	88-02-9134794
  4	Mr. Md. Kamruzzaman	Executive Vice President	88-02-9131887, 88-02-9131896	780	zaman.mk@onebank.com.bd	Jalalabad Bhaban (7th Floor) 22, Kawran Bazar C/A Dhaka-1215, Bangladesh	88-02-9134794
  5	Mr. Md. Faisal Bin Islam	Senior Principal Officer	88-02-9118161	252	faisal.islam@onebank.com.bd	Corporate HQ, HRC Bhaban, 46, Kawran Bazar C/A, Dhaka-1215	88-02-9134794
  One Bank Limited (OBL), Zonal Customer Service & Complaints Management Cell (ZCS & CMC)
  6	Mr. Md. Fazlur R. Chowdhury	ADMD & Head of South Zone	88-031-721384, 88-031-726295, 88-031-711198	200	parvez.chowdhury@onebank.com.bd	95, Agrabad C.A., Chattogram	88-031-714125
  7	Mr. Riton Barua	EVP & Manager, Agrabad Branch, Chattogram	88-031-721384, 88-031-726295, 88-031-711198	100	manager.agrabad@onebank.com.bd	95, Agrabad C.A., Chattogram	88-031-714125
  8	Mr. Uttam Kumar Roy	AVP & Manager, Maijdee Court Branch	88-0321-71255	101	manager.maijdeecourt@onebank.com.bd	1241 & 1459, Main Road, Maijdee Court, Noakhali	88032171266
  9	Mr. Mohammed Rashedul Amin	SVP & Manager, Khatungonj Branch	88-031-619377, 88-031-635645, 88-031-635526	101	manager.khatungonj@onebank.com.bd	110-111, Khatungonj, Chattogram	88-031-624454
  10	Ms. Jahanara Begum	VP & Manager, Chandgaon Branch	88-031-2573291, 88-031-2573292, 88-031-2573293	101	manager.chandgaon@onebank.com.bd	Khawaja Complex, 1706/D, Arakan Road, Chandgaon, Chattogram	88-031-2573294

Download Forms

Address

Ok Wallet,
Jalalabad Bhaban, Level-10
22 Kawran Bazar C/A, Dhaka-1215
Phone: (+88 02) 55012618, (+88 02) 55012619, (+88 02) 55012620,
(+88 02) 55012621, (+88 02) 55012622, (+88 02) 55012623,
(+88 02) 55012624, (+88 02) 55012625, (+88 02) 55012626,
(+88 02) 55012627

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