Website
Install App
BTCL No
16247
(For Contact Support)
02 55663001
(Alternate Contact Support)
IVRS Menu: 02 55663001
- Press 1: To know information about opening a bKash account and to reset your PIN
- Press 1: To know information for opening a bKash account
- Press 2: To know information on PIN reset
- Press 2: To get information about the products and services of bKash
- Press 1: To know about cash in
- Press 2: To know about cash out
- Press 3: To know about send money
- Press 4: To know about payment
- Press 5: To know about mobile recharge
- Press 6: To know about remittance
- Press 7: To know about add money and bKash to bank
- Press 8: To know about paybill
- Press 3: For the information on service charges and transaction limit
- Press 1: To know the service charge and transaction limit for cash in
- Press 2: To know the service charge and transaction limit for cash out
- Press 3: To know the service charge and transaction limit for send money
- Press 4: To know the service charge and transaction limit for add money from bKash to bank
- Press 5: To know the service charge and transaction limit for paybill
- Press 6: To know the service charge and transaction limit for payment
- Press 7: To know the service charge and transaction limit for mobile recharge
- Press 8: To know the service charge and transaction limit for inward remittance
- Press 4: To know details about savings and loan
- Press 1: For information about savings
- Press 2: For information about loan
- Press 5: To know interest on savings
- Press 6: To know bKash customer care center addresses
- Press 1: To know the customer care center of dhaka division
- Press 2: To know the customer care center of chittagong division
- Press 3: To know the customer care center of sylhet division
- Press 4: To know the customer care center of khulna division
- Press 5: To know the customer care center of barisal division
- Press 6: To know the customer care center of rajshahi division
- Press 7: To know the customer care center of mymensingh division
- Press 8: To know the customer care center of rangpur division
- Press 0: For customer service executive
- support@bkash.com (For Customer Support)
Important Links
Customer Care Center Address
Timing: Mon-Fri, 10am-4:30pm (Customer Care Center),
Sat-Thurs, 10am-4:30pm (Customer Care)
| Sr.No. | Location | Address |
|---|---|---|
| 1 | Dhaka Mohakhali | SKS Tower, Ground Floor 7 VIP Road, Mohakhali, Dhaka - 1206 |
| 2 | Dhaka Banglamotor | Nasir Trade Center, 1st Floor 89, Bir Uttam C.R Datta Sarak, Dhaka-1205 |
| 3 | Dhaka Jatrabari | Rohama Complex, Ground Floor 314/A/6, South Jatrabari, Dhaka-1204 |
| 4 | Gazipur | Barakah Tower (1st Floor), 48/29, Wireless Mor, Chandona, Gazipur $$Beside Gazipur Metropolitan Police Headquarter$$ |
| 5 | Tangail | Based Khan Tower, 1st Floor, Holding No : 0117-00, Victoria Road, Tangail |
| 6 | Mymensingh | River Edge, 1st Floor, 10/a, Bisweshari Devi Road, Mymensingh |
| 7 | Chittagong Agrabad | Agrabad Center, Ground Floor, 2470/A, Chowmuhani, SK Mujib Road, Chattogram-4100 |
| 8 | Chittagong Muradpur | Islam Tower, Ground Floor, 59 CDA Avenue, Muradpur, Chittagong |
| 9 | Sylhet | JR Tower, 1st floor, 23 ABAS, Jail Road, Sylhet-3100 |
| 10 | Khulna | Ishraq Plaza, 1st floor, Plot: 43-44, Majid Sarani, Shib Bari Moor, Khulna |
| 11 | Barisal | Rahmat Manjil Complex, 1st Floor, Gorachand Das Road, Bottala, Barisal |
| 12 | Rangpur | AZ Tower, 1st floor, 34-35 Station Road, Rangpur Sadar |
| 13 | Bogura | PNH Tower, 201, 1st Floor, Romena Afaz Road, Jaleshwaritala, Bogra Sadar, Bogra-5800 |
| 14 | Rajshahi | 61 Chand Sons Shopping Complex, 1st Floor, New Market, Boalia |
| 15 | Jashore | Morshed Center, Ground Floor, 39 M K Road, Jessore Sadar |
| 16 | Comilla | Roy Complex, Ground Floor, 115/2 Nazrul Avenue, Kandirpar |
| 17 | Faridpur | A M Tower, 32/1/A, 1st Floor, Chandra Kant Road, West End Para, Gowal Chamot, Faridpur-7800 |
| For more information, please read . | ||
For Complaint
- For any complaint, you can contact complaint management cell through the details given below:
Sr.No. Name Designation Email 1 Mirza Tanvir Ahmmed Vice President mirza.tanvir@bkash.com 2 Md. Tanvirul Islam General Manager t.islam@bkash.com
Office Addresses
Fax: +88-02-9894916
| Sr.No. | Office | Address |
|---|---|---|
| 1 | Corporate Office | Shadhinata Tower, 1, Bir Sreshtha Shaheed Jahangir Gate, Dhaka Cantonment, Dhaka 1206 |
| 2 | Commercial Office | SKS Tower, 7 VIP Road, Mohakhali, Dhaka - 1206 |
Comments