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Southeast Bank Customer Care No. 096123 16206

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BTCL No

16206 (Helpline Number)
096123 16206 (For Customer Support)

International Numbers

+880-96123 16206 (For Overseas Customer Support)

IVRS Menu: 096123 16206

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  • Press 1: To get customer service executive assistant
  • Press 2: To get Smart IVR services
  • Press 3: For banking services
  • Press 4: For private banking services
  • Press 5: For internet banking and Southeast bank app service
  • Press 6: If you want Southeast Bank to contact you

Email

  • info@southeastbank.com.bd (For General Query)

Quick Link

Important Emails

Sr.No. Service Email
1 For Lodgement of Complaint complaint-cell@southeastbank.com.bd
2 For Card Related Query) cards@southeastbank.com.bd
3 For Internet Banking Related Query ibank@southeastbank.com.bd
4 For Remittance Related Query horemittance@southeastbank.com.bd

Locker Service

For Complaint

  • For any complaint you can mail at complaint-cell@southeastbank.com.bd or contact your nearest branch location.
  • If your query is still not resolved then youc can escalate the issue to the Central Customer Service and Complaint Management Cell (CCS&CMC) and Zonal Customer Service and Complaint Management Cells (ZCS&CMCs) at the details given below:
    Sr.No. Name of the Executive/Official Designation Contact/Ext. No. Cell No. Email
    CCS & CMC, Head Office
    1 Mr. Md. Khalid Mahmood khan Managing Director, Chief Coordinator, CCS & CMC 880-0247115721, 880-0247115157,
    Ext.: 611
    - md@southeastbank.com.bd
    2 Mr. Abidur Rahman Chowdhury Additional Managing Director, Member, CCS & CMC 880-0247115721, 880-0247115157,
    Ext.: 210
    - abid@southeastbank.com.bd
    3 Mr. Md. Masum Uddin Khan Deputy Managing Director, Member, CCS & CMC 880-247115321,
    Ext.: 242
    - masum.khan@southeastbank.com.bd
    4 Mr. Mohammed Rashedul Amin Deputy Managing Director, Member, CCS & CMC 880-0247115721, 880-0247115157,
    Ext.: 5111
    - rashedul.amin@southeastbank.com.bd
    5 Ms. Bilquis Jahan SEVP, HRD, HO, Member, CCS & CMC 880-0247115721, 880-0247115157,
    Ext.: 696
    - bilquis.jahan@southeastbank.com.bd
    6 Mr. Khorshed Alam Chowdhury SEVP, B&GBD, HO, Member, CCS & CMC 880-247115321,
    Ext.: 5458
    01713-164690 khorshed.chowdhury@southeastbank.com.bd
    7 Mr. Md. Jakir Imtiaz EVP, CTSD, ID, HO, Member, CCS & CMC 880-247115321,
    Ext.: 5388
    01711-118678 jakir.imtiaz@southeastbank.com.bd
    8 Mr. Md. Feroj Hoshen SVP, ICCD, HO, Member Secretary, CCS & CMC 880-247115321,
    Ext.: 803
    01712-087721 feroj@southeastbank.com.bd
    9 Mr. Jashim Uddin VP, HRD, HO, Member, CCS & CMC 880-0247115721, 880-0247115157,
    Ext.: 690
    01755-603210 jashimuddin@southeastbank.com.bd
    10 Mr. Md. Mahbubul Alam SAVP, ICCD, HO, Member, CCS & CMC 880-247115321,
    Ext.: 824
    01717-069964 mahbub.alam@southeastbank.com.bd
    Agrabad Branch (ZCS & CMC for Chattogram Division)
    11 Mr. Mohammed Kamal Uddin Patwary SVP & HOB Member Secretary, ZCS & CMC 880-2333313094, 880-2333313095, 880-2333313096, 880-2333313097
    Ext.: 101
    01712-083929 hob.ab@southeastbank.com.bd
    12 Mr. Imran Kabir Chowdhury VP & Manager Operation Member, ZCS & CMC 880-2333313094, 880-2333313095, 880-2333313096, 880-2333313097
    Ext.: 102
    01819-389212 mo.ab@southeastbank.com.bd
    13 Mr. Md. Shohel Khondaker AVP & Member, ZCS & CMC 880-2333313094, 880-2333313095, 880-2333313096, 880-2333313097,
    Ext.: 103
    01713-161618 shohel@southeastbank.com.bd
    Laldighirpaar Branch (ZCS & CMC for Sylhet Division)
    14 Mr. Suranjit Bhushan Das Roy SAVP & HOB Head of ZCS & CMC   01712-736722 hob.ld@southeastbank.com.bd
    15 Mr. Mohammad Aminur Rahman Chowdhury AVP and Manager Operation Member Secretary of ZCS & CMC   01711-995433 mo.ld@southeastbank.com.bd
    16 Mr. Md. Alal Miah SEO & Credit In-Charge Member, ZCS&CMC   01633-277290 credit.ld@southeastbank.com.bd
    Rangpur Branch (ZCS & CMC for Rangpur Division)
    17 Mr. Jewel Ahmed AVP & HOB, Head of ZCS & CMC - 01730-013446 hob.rp@southeastbank.com.bd
    18 Mr. Md. Ariful Islam EO & GB In charge, Member, ZCS&CMC - 01734-601975 ariful-islam@southeastbank.com.bd
    19 Mr. Md. Harun-Ur- Rashid Executive Officer, Member, ZCS&CMC - 01719-462159 harun-ur-rashid@southeastbank.com.bd
    20 Mr. Md. Abullah Al Kafi Senior Officer, Member, ZCS&CMC - 01715-205310 kafi@southeastbank.com.bd
    Rajshahi Branch (ZCS & CMC for Rajshahi Division)
    21 Md. Monjurul Kabir Talukder VP & HoB, Head of ZCS & CMC 880-247812201 01713-065919 hob.rj@southeastbank.com.bd
    22 Mr. Md. Satu Sultan EO & MO, Member, ZCS & CMC 880-247812202 01714-414340 mo.rj@southeastbank.com.bd
    23 Mr. Md. Samiul Alam EO & Credit In-Charge, Member, ZCS & CMC 880-247812203 01732-196077 samiul@southeastbank.com.bd
    Khulna Branch (ZCS & CMC for Khulna Division)
    24 Mr. Muhammad Munirul Islam SVP & HOB, Head of ZCS & CMC 880-2477726394
    Ext.: 102
    01711-295467 hob.kln@southeastbank.com.bd
    25 Md. Shohel Rana AVP & MO, Member, ZCS & CMC 880-2477726394
    Ext.: 103
    01721-296029 sohel-rana@southeastbank.com.bd
    26 Ms. Shamim Ara FAVP & GB In-Charge, Member, ZCS & CMC 880-2477726394
    Ext.: 105
    01716-887755 shamim.ara@southeastbank.com.bd
    27 Md. Abdus Samad EO & Credit In-Charge, Member, ZCS & CMC 880-2477726394
    Ext.: 108
    01718-287362 abdus-samad@southeastbank.com.bd
    Barishal Branch (ZCS & CMC for Barishal Division)
    28 Mr. Md. Ziaur Rahman AVP & HOB, Member Secretary ZCS & CMC 880-4312176601-04 Ext.: 101 01730-074290 hob.br@southeastbank.com.bd
    29 Ms. Sume Aktar SEO and MO, Member, ZCS&CMC 880-4312176601, 880-4312176602, 880-4312176603, 880-4312176604
    Ext.: 102
    01717-664639 mo.br@southeastbank.com.bd
    30 Mr. Gazi Jasim Uddin Executive Officer, Member, ZCS&CMC 880-4312176601, 880-4312176602, 880-4312176603, 880-4312176604
    Ext.: 112
    01719-371335 credit.br@southeastbank.com.bd
    Mymensingh Branch (ZCS & CMC for Mymensingh Division)
    31 Mr. Mohammad Faruk Hossen AVP & HOB, Head of ZCS & CMC 880-4312176601, 880-4312176602, 880-4312176603, 880-4312176604
    Ext.: 101
    01716-500952 hob.mm@southeastbank.com.bd
    32 Mr. Reza Imroz Hossain SO & MO, Member, ZCS&CMC 880-4312176601, 880-4312176602, 880-4312176603, 880-4312176604
    Ext.: 102
    01726-194980 mo.mm@southeastbank.com.bd
    33 Mr. Shuva Paul Officer, Member, ZCS&CMC 880-4312176601, 880-4312176602, 880-4312176603, 880-4312176604
    Ext.: 107
    01724-765424 shuva@southeastbank.com.bd

Head Office

Southeast Bank PLC.
Eunoos Trade Center 52-53, Dilkusha, C/A,
Dhaka - 1000, Bangladesh
Contact No.: +880247115321
SWIFT Code: SEBDBDDH
Fax: 88-02-9550093

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