Website
BTCL No
16206
(Helpline Number)
096123 16206
(For Customer Support)
International Numbers
+880-96123 16206
(For Overseas Customer Support)
IVRS Menu: 096123 16206
Select your preferred language
- Press 1: To get customer service executive assistant
- Press 2: To get Smart IVR services
- Press 3: For banking services
- Press 4: For private banking services
- Press 5: For internet banking and Southeast bank app service
- Press 6: If you want Southeast Bank to contact you
- info@southeastbank.com.bd (For General Query)
Quick Link
Important Emails
| Sr.No. | Service | |
|---|---|---|
| 1 | For Lodgement of Complaint | complaint-cell@southeastbank.com.bd |
| 2 | For Card Related Query) | cards@southeastbank.com.bd |
| 3 | For Internet Banking Related Query | ibank@southeastbank.com.bd |
| 4 | For Remittance Related Query | horemittance@southeastbank.com.bd |
Locker Service
For Complaint
- For any complaint you can mail at complaint-cell@southeastbank.com.bd or contact your nearest branch location.
- If your query is still not resolved then youc can escalate the issue to the Central Customer Service and Complaint Management Cell (CCS&CMC) and Zonal Customer Service and Complaint Management Cells (ZCS&CMCs) at the details given below:
Sr.No. Name of the Executive/Official Designation Contact/Ext. No. Cell No. Email CCS & CMC, Head Office 1 Mr. Md. Khalid Mahmood khan Managing Director, Chief Coordinator, CCS & CMC 880-0247115721, 880-0247115157,
Ext.: 611- md@southeastbank.com.bd 2 Mr. Abidur Rahman Chowdhury Additional Managing Director, Member, CCS & CMC 880-0247115721, 880-0247115157,
Ext.: 210- abid@southeastbank.com.bd 3 Mr. Md. Masum Uddin Khan Deputy Managing Director, Member, CCS & CMC 880-247115321,
Ext.: 242- masum.khan@southeastbank.com.bd 4 Mr. Mohammed Rashedul Amin Deputy Managing Director, Member, CCS & CMC 880-0247115721, 880-0247115157,
Ext.: 5111- rashedul.amin@southeastbank.com.bd 5 Ms. Bilquis Jahan SEVP, HRD, HO, Member, CCS & CMC 880-0247115721, 880-0247115157,
Ext.: 696- bilquis.jahan@southeastbank.com.bd 6 Mr. Khorshed Alam Chowdhury SEVP, B&GBD, HO, Member, CCS & CMC 880-247115321,
Ext.: 545801713-164690 khorshed.chowdhury@southeastbank.com.bd 7 Mr. Md. Jakir Imtiaz EVP, CTSD, ID, HO, Member, CCS & CMC 880-247115321,
Ext.: 538801711-118678 jakir.imtiaz@southeastbank.com.bd 8 Mr. Md. Feroj Hoshen SVP, ICCD, HO, Member Secretary, CCS & CMC 880-247115321,
Ext.: 80301712-087721 feroj@southeastbank.com.bd 9 Mr. Jashim Uddin VP, HRD, HO, Member, CCS & CMC 880-0247115721, 880-0247115157,
Ext.: 69001755-603210 jashimuddin@southeastbank.com.bd 10 Mr. Md. Mahbubul Alam SAVP, ICCD, HO, Member, CCS & CMC 880-247115321,
Ext.: 82401717-069964 mahbub.alam@southeastbank.com.bd Agrabad Branch (ZCS & CMC for Chattogram Division) 11 Mr. Mohammed Kamal Uddin Patwary SVP & HOB Member Secretary, ZCS & CMC 880-2333313094, 880-2333313095, 880-2333313096, 880-2333313097
Ext.: 10101712-083929 hob.ab@southeastbank.com.bd 12 Mr. Imran Kabir Chowdhury VP & Manager Operation Member, ZCS & CMC 880-2333313094, 880-2333313095, 880-2333313096, 880-2333313097
Ext.: 10201819-389212 mo.ab@southeastbank.com.bd 13 Mr. Md. Shohel Khondaker AVP & Member, ZCS & CMC 880-2333313094, 880-2333313095, 880-2333313096, 880-2333313097,
Ext.: 10301713-161618 shohel@southeastbank.com.bd Laldighirpaar Branch (ZCS & CMC for Sylhet Division) 14 Mr. Suranjit Bhushan Das Roy SAVP & HOB Head of ZCS & CMC 01712-736722 hob.ld@southeastbank.com.bd 15 Mr. Mohammad Aminur Rahman Chowdhury AVP and Manager Operation Member Secretary of ZCS & CMC 01711-995433 mo.ld@southeastbank.com.bd 16 Mr. Md. Alal Miah SEO & Credit In-Charge Member, ZCS&CMC 01633-277290 credit.ld@southeastbank.com.bd Rangpur Branch (ZCS & CMC for Rangpur Division) 17 Mr. Jewel Ahmed AVP & HOB, Head of ZCS & CMC - 01730-013446 hob.rp@southeastbank.com.bd 18 Mr. Md. Ariful Islam EO & GB In charge, Member, ZCS&CMC - 01734-601975 ariful-islam@southeastbank.com.bd 19 Mr. Md. Harun-Ur- Rashid Executive Officer, Member, ZCS&CMC - 01719-462159 harun-ur-rashid@southeastbank.com.bd 20 Mr. Md. Abullah Al Kafi Senior Officer, Member, ZCS&CMC - 01715-205310 kafi@southeastbank.com.bd Rajshahi Branch (ZCS & CMC for Rajshahi Division) 21 Md. Monjurul Kabir Talukder VP & HoB, Head of ZCS & CMC 880-247812201 01713-065919 hob.rj@southeastbank.com.bd 22 Mr. Md. Satu Sultan EO & MO, Member, ZCS & CMC 880-247812202 01714-414340 mo.rj@southeastbank.com.bd 23 Mr. Md. Samiul Alam EO & Credit In-Charge, Member, ZCS & CMC 880-247812203 01732-196077 samiul@southeastbank.com.bd Khulna Branch (ZCS & CMC for Khulna Division) 24 Mr. Muhammad Munirul Islam SVP & HOB, Head of ZCS & CMC 880-2477726394
Ext.: 10201711-295467 hob.kln@southeastbank.com.bd 25 Md. Shohel Rana AVP & MO, Member, ZCS & CMC 880-2477726394
Ext.: 10301721-296029 sohel-rana@southeastbank.com.bd 26 Ms. Shamim Ara FAVP & GB In-Charge, Member, ZCS & CMC 880-2477726394
Ext.: 10501716-887755 shamim.ara@southeastbank.com.bd 27 Md. Abdus Samad EO & Credit In-Charge, Member, ZCS & CMC 880-2477726394
Ext.: 10801718-287362 abdus-samad@southeastbank.com.bd Barishal Branch (ZCS & CMC for Barishal Division) 28 Mr. Md. Ziaur Rahman AVP & HOB, Member Secretary ZCS & CMC 880-4312176601-04 Ext.: 101 01730-074290 hob.br@southeastbank.com.bd 29 Ms. Sume Aktar SEO and MO, Member, ZCS&CMC 880-4312176601, 880-4312176602, 880-4312176603, 880-4312176604
Ext.: 10201717-664639 mo.br@southeastbank.com.bd 30 Mr. Gazi Jasim Uddin Executive Officer, Member, ZCS&CMC 880-4312176601, 880-4312176602, 880-4312176603, 880-4312176604
Ext.: 11201719-371335 credit.br@southeastbank.com.bd Mymensingh Branch (ZCS & CMC for Mymensingh Division) 31 Mr. Mohammad Faruk Hossen AVP & HOB, Head of ZCS & CMC 880-4312176601, 880-4312176602, 880-4312176603, 880-4312176604
Ext.: 10101716-500952 hob.mm@southeastbank.com.bd 32 Mr. Reza Imroz Hossain SO & MO, Member, ZCS&CMC 880-4312176601, 880-4312176602, 880-4312176603, 880-4312176604
Ext.: 10201726-194980 mo.mm@southeastbank.com.bd 33 Mr. Shuva Paul Officer, Member, ZCS&CMC 880-4312176601, 880-4312176602, 880-4312176603, 880-4312176604
Ext.: 10701724-765424 shuva@southeastbank.com.bd
Head Office
Southeast Bank PLC.
Eunoos Trade Center 52-53, Dilkusha, C/A,
Dhaka - 1000, Bangladesh
Contact No.: +880247115321
SWIFT Code: SEBDBDDH
Fax: 88-02-9550093
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