Website
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BTCL No
09678 444777
(Customer/WhatsApp Support)
International Numbers
+88 09678444777
(For International WhatsApp Support)
IVRS Menu: 09678 444777
- Press 1: To know about outlet operational hours
- Press 2: For online related purchase queries
- Press 3: To know about return and exchange policy
- Press 4: To communicate with corporate office
- Press 5: To communicate with customer care representative
- customerservice.aarong@brac.net (For Customer Service)
Important Links
Return/Cancellation And Refund
- For any query/complaint, you can contact the customer support team.
- You can cancel your order within 24 hours of placing it.
- You can make return/exchange request within following time period:
Sr.No. Service Time Period 1 For Return 7 days 2 For Exchange 30 days - Refund will be processed within 30-60 working days.
- For more information, please read .
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