Website
Install App
- callcenter@egyptair.com (For Customer Support)
Important Links
Important Contact Details
| Sr.No. | Service | Contact Detail |
|---|---|---|
| 1 | Call Center | Landline: 090070000 (Within Egypt), Mobile: 1717 (Within Egypt) International No.: 00971 4 2306666, 00966 12229 7777 |
| 2 | Payment support | paymentsupport@egyptair.com |
| 3 | For Online Refund | onlinerefund@egyptair.com |
| 4 | Online Bookings Support | 1717, 090070000 (within Egypt) webbookingsupport@egyptair.com Timing: Mon-Sun, 8am-8pm |
Cancellation/Refund And Complaint
- For any query, you can contact to the customer support team or contact the nearest egyptair office.
- For a refund request, ensure that your check-in is cancelled if your next flight is within 72 hours.
- Refund requests may take up to 21 working days to process.
- To claim refund, you can also fill this Refund Form and to lodge your complaint, you can fill this Complaint Form .
Bangladesh Office Addresses
| Sr.No. | Location | Contact No. | Address |
|---|---|---|---|
| 1 | Dhaka | +8809602323231, +8809602323232, +8809602323233, +8809602323234, +8809602323235, +8809602323236, +8809602323237, +8809602323238, +8809602323239 | Dhaka Aviation Limited, RM Center, Level 5, 101 Gulshan Avenue - Dhaka 1212 |
| 2 | Dhaka (Second Branch) | - | Safura Tower (3rd Floor - press 4 in the elevator ) 20 Kemal Ataturk Avenue, Banani Commercial Area, Dhaka - 1213, Bangladesh. |
Egypt Domestic Offices
Global Offices Contact Details
| Sr.No. | Country | Location | Contact Detail | Timing | Address |
|---|---|---|---|---|---|
| 1 | Algeria | Algeria City | Reservation: +213-28130639, +213-28130114, Airport: +213-23199379 |
Sun-Thurs, 9am-4pm | 08 Rue Didouche Mourad-Algeria |
| 2 | Australia | Sydney | Reservation: 1300 309 767 |
Mon-Fri, 9am-5pm | Level 17, Suite 1709, 264 George Street, Sydney 2000 |
| 3 | Austria | Vienna | +43 1 587 45 32 Reservation: +43 1 5874 532, +43 1 5874 517, +43 1 5874 518, Fax: +43 1 587453220 |
Mon-Fri, 9am-5pm | 1010 Wien, Opernring 1/406 |
| 4 | Bahrain | Bahrain | Reservation: 00973 17 243317 | Sun-Thurs, 10am-5pm, Sat, 10am-2pm | Central Manama,Government Road Bahrain Car Park Co. Building No.128,Office No.130 |
| 5 | Baltic States | Estonia / Lithuania / Latvia | 00372 66 81 047 | - | Katusepapi Str 6 Tallinn 11412 Estonia |
| 6 | Belgium | Brussels | Reservations: +32 (0) 2 219 16 14 Email: brussels_toegyptair.com Fax: +32 2 219 36 81 (Reservation), +32 2 725 42 68 (Airport) |
Mon-Fri, 9am-5:30pm | 140 Avenue Louise, 1050 Bruxelles. |
| 7 | Cameroon | Yaoundé | +237 650000870, +237 650000887-+237 671427770, douala_to@egyptair.com , douala_gsa@egyptair.com |
Mon-Fri, 9am-5pm, Sat, 9am-12:30pm | FENA Building Nouvelle route, Bastos Beside ZENITH Assurance, Yaoundé. |
| 8 | Cameroon | Douala | Reservation: +237 671427785, +237 671427799, +237 696769011, Airport: +237 696884665, +237 654459511 Fax: +237 233420834 |
Mon-Fri, 9am-6pm, Sat, 9am-12:30pm | Bp 13256 Rue Ecobank, Face Bicec parking, Bonanjo-Douala |
| 9 | Canada | Toronto | Reservation: +1(416) 960-0009, Airport: +1(905) 671-0002, toronto_to@egyptair.com Fax: +1(416) 551-2626 (Reservation) |
Mon-Fri, 9am-5pm | 2300 Yonge St, Suite 1106 Toronto, on M4p 1e4 |
| 10 | Chad | N'adjamena | Reservation: +235 90000180 , +235 69492452 Airport: +235 63440303 ndjamena_to@egyptair.com |
Mon-Thurs, 8am-4pm, Fri-Sat, 8am-12pm | Avenue Charles De Gaulle, en face d' Ecobank |
| For more information, please read . | |||||
Comments