Website
Install App
BTCL No
13607
(For Customer Support)
09613 113607
(Alternate Customer Support)
International Numbers
+880 9613 113607
(For Callers Outside Bangladesh)
- info@airastra.com (For General Information)
- reservation@airastra.com (For Ticket Related Queries)
Offices Contact Details
| Sr.No. | Office | Contact No. | Address |
|---|---|---|---|
| Dhaka | |||
| 1 | Corporate Office | Hotline: 13607 Phone: +880 9613 113607, Ext.: 4040 |
Siaam Tower, Level 6, Plot 15, Dhaka-Mymensingh Road, Sector 3, Uttara, Dhaka 1230 |
| 2 | DAC Airport Office | +880 1713 255990 | Domestic Terminal, HSIA |
| 3 | Banani Sales Office | +880 1713 255911 | Avaneer, House 54, Road 11, Block F, Banani, Dhaka 1213 |
| 4 | Uttara Sales Office | +880 1713 255910 | Nandan Tulip, House 44, Road 18 & 7, Sector 3, Uttara, Dhaka 1230 |
| Chattogram | |||
| 5 | Agrabad Sales Office | +880 1713 255913 | Makkah Madina Trade Centre, Sabdar Ali Road, Agrabad C/A, Chattogram |
| 6 | CGP Airport Office | +880 1713 255991 | Airport Sales Office, Shah Amanat International Airport |
| Cox's Bazar | |||
| 7 | Sales Office | +880 1713 255914 | Hotel Sea Palace, Kolatoli Road, Cox's Bazar |
| 8 | Airport Check-In | +880 1324 730838 | Cox's Bazar Airport |
| Saidpur | |||
| 9 | Rangpur Sales Office | +880 1713 255915 | Caspia The Homes, Cantonment Road, Rangpur |
| 10 | Airport Sales Office | +880 1324 730841 | Saidpur Airport |
| Sylhet | |||
| 11 | Sylhet Sales Office / Airport Sales Office | +880 1713 255916 | Bulbul Mansion (2nd Floor), Sunamganj Road, Amborkhana, Sylhet - 3100 |
Cancellation And Refund
- For any query related to cancellation and refund, you can contact on 13607 or email at reservation@airastra.com .
- Cancellation request can be made anytime before the flight departure.
- Refund will be processed within 10-15 working days to the original payment method.
- For more information, please read .
Address
Astra Airways Limited,
Siaam Tower, Level-6, Plot: 15
Dhaka-Mymensingh Road, Sector: 3, Uttara
Dhaka, Bangladesh 1230
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