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BTCL No
16796
(Hotline Number)
096123 16796
(For Customer Support)
International Numbers
+880-9612316796
(For Overseas Customer Support)
IVRS Menu: 096123 16796
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- Press 1: For account related services
- Press 2: For card related services
- Press 3: For product information
- Press 4: For Bengal Islamic Banking information
- Press 5: For women's banking information
- Press 6: To talk to a customer service representative
- info@bgcb.com.bd (For General Information)
Quick Links
Branch Contact Details
| Sr.No. | Branch | Contact No. | Address | Routing No. | |
|---|---|---|---|---|---|
| 1 | Corporate Branch | 01755558445, Phone: 0255068889, 0255068890, 0255068891, 0255068892, 0255068893, Extn.: 1501-1518 |
corporate.branch@bgcb.com.bd | Khandker Tower (Ground Floor), 94 Gulshan Avenue, Dhaka-1212 | 315260856 |
| 2 | Banani Branch | 01840666915 | banani.branch@bgcb.com.bd | South Breeze Center (1st Floor), Holding No:05, Road No: 11, Banani, Dhaka-1213 | 315260430 |
| 3 | Satmasjid Road Branch | 01678166669 | satmasjid.branch@bgcb.com.bd | Rangs Enimens, Holding # 79, Satmasjid Road, Dhanmondi, Dhaka-1209 | 315276079 |
| 4 | Sonargaon Janapath Branch | 01712752405, Phone: 0248951507 PABX: 0248951508 |
sonargaon.branch@bgcb.com.bd | Plot # 32, Sector 11 Sonargaon Janapath Road, Uttara Model Town, Uttara (west), Dhaka | 315260243 |
| 5 | Mirpur Branch | 01712180722 | mirpur.branch@bgcb.com.bd | Holding No.-8, Darus Salam Road Mirpur-1, Ward No. 12, Dhaka North City Corporation, Dhaka-1216 | 315262988 |
| 6 | Imamgonj Branch | 01786563608, Phone: +8802226658102, PABX: +8802226658103 |
imamganj.branch@bgcb.com.bd | Mashallah Tower, 10 Midford Road, ChakBazar, Dhaka | 315272802 |
| 7 | Zirabo Branch | 01727226872, Phone: 0244071045, PABX: 0244071046 |
zirabo.branch@bgcb.com.bd | Hazi Chan Miah Tower, Village: Zirabo, Ashulia, Dhaka | 315264810 |
| 8 | Hemayetpur Branch | 01711116028 | hemayetpur.branch@bgcb.com.bd | HorinDhara, Padmar More, Hemayetpur, Savar, Dhaka | 315260135 |
| 9 | Hasnabad Branch | 01795204347 | hasnabad.branch@bgcb.com.bd | Nazim Uddin Complex, Village: Equria, South Keraniganj, Keraniganj, Dhaka | 315272565 |
| 10 | Velanagar Branch | 01717297269 | velanagar.branch@bgcb.com.bd | Modina Tower, Holding #1005/1, Village: Chinishpur, Narsingdi Sadar, Narsingdi-1604 | 315681398 |
| 11 | Naraynganj Branch | 01985700290 | narayanganj.branch@bgcb.com.bd | Aman Bhaban, Holding No. 155 (New), Bangabadhu Road, Ward No. 13, Narayanganj- 1400 | 315671182 |
| 12 | Agrabad Islami Banking Branch | 01817702446, Phone: 02333312621, PABX: 02333312622 |
agrabad.branch@bgcb.com.bd | Chamber House 38, Agrabad C/A, Chattogram | 315150137 |
| 13 | Anowara Branch | 01817713223 | anowara.branch@bgcb.com.bd | J S Plaza, Balkuda, Anowara, Chattogram | 315150524 |
| 14 | Dilkusha Islamic Banking Branch | 01755590617, Phone: 0247118115, PABX: 0247118109 |
dilkusha.branch@bgcb.com.bd | Rahomot Tower (1st & 2nd Floor), Dilkusha C/A, Motijheel, Dhaka-1000 | 315271908 |
| 15 | Chowmuhani Branch | 01819869267, Phone: 02334493016 |
chowmuhani.branch@bgcb.com.bd | Morshed Alam Complex, Chowmuhani, Begumgonj, Noakhali | 315750340 |
| 16 | Eliotganj Branch | 01718906545 | eliotganj.branch@bgcb.com.bd | Eliotgonj, Dag No BS-177, Moza: Mobarakpur, Daudkandi, Cumilla | 315191909 |
| 17 | Gorai Branch | 01912857441 | gorai.branch@bgcb.com.bd | Shikdar Plaza, Gorai, Mirzapur, Tangail | 315931035 |
| 18 | Rangpur Branch | 01717424975 | rangpur.branch@bgcb.com.bd | Suruj Tower, G.L. Roy Road, Rangpur City | 315851452 |
| 19 | Kashinathpur Islami Banking Branch | 01772810665 | kashinathpur.branch@bgcb.com.bd | London Tower, Kashinathpur, Santhia, Pabna-6670 | 315760172 |
| 20 | Bogura Branch | 01747906923 | bogura.branch@bgcb.com.bd | Vandari Monzil, 775 Borogola, Rangpur Road, Borogola, Bogra-5800 | 315100374 |
| 21 | Ati Bazar Branch | 01735954026 | atibazar.branch@bgcb.com.bd | Ati Bazar Main Road, Keraniganj, Dhaka | 315270341 |
| 22 | Barishal Branch | 01716007451 | barishal.bracnh@bgcb.com.bd | Fatema Center, Barishal-8200 | 315060285 |
| 23 | Sylhet Branch | 01711385361 | sylhet.branch@bgcb.com.bd | Manru Shopping City (G.Floor), Sylhet-3100 | 315913558 |
Sub-Branch Contact Details
| Sr.No. | Sub-Branch | Contact No. | Address | |
|---|---|---|---|---|
| 1 | Karwan Bazar Sub-Branch | 01817513700, Phone: 0241010132 |
karwan.branch@bgcb.com.bd | N.L.I Tower, 54-55, Kazi Nazrul Islam Avenue, Kawran Bazar, Tejgaon, Dhaka |
| 2 | Savar Nama Bazar Sub-Branch | 01813181537 | namabazar.branch@bgcb.com.bd | Bandhan Mansion (1st floor), Nama Bazar, Savar Pourashava, P.O. & P.S.: Savar, Dhaka |
| 3 | Ashkona Sub-Branch | 01728888408 | ashkona.branch@bgcb.com.bd | 373, Ashkona, Dokshin Khan, Dhaka |
| 4 | Rampura Sub-Branch | +8801711-392488 | rampura.branch@bgcb.com.bd | Mia Bhaban, 64, DIT Road, East Hazipara, Khilgaon, Rampura, Dhaka |
| 5 | Tongi Sub-Branch | 01818350818 | tongi.branch@bgcb.com.bd | Mahadi Tarif Complex, 75 Anarkoli Road (1st Floor), Tongi, Gazipur |
| 6 | Kamrangirchar Sub-Branch | 01836199480 | kamrangirchar.branch@bgcb.com.bd | Sahjahan Supper Market, Ashrafabad Main Road, Kamrangirchar, Dhaka |
| 7 | Ashulia Sub-Branch | 01718908010 | ashulia.branch@bgcb.com.bd | AR Ahsan Tower, Holding No: 121/42, Dhaka EPZ Road, Baipail, Ashulia, Savar, Dhaka |
| 8 | Haragach Sub-Branch | Phone: 01717465262 | haragach.branch@bgcb.com.bd | Malia Market, Holding No: 392, Haragach Road, Ward No. 3, Haragach, Rangpur |
| 9 | Khatunganj Sub-Branch | 01519111586 | khatunganj.branch@bgcb.com.bd | B.S.P Bhaban, Holding No: 260, Khatunganj, Chattogram |
| 10 | Poddar Bazar Sub-Branch | 01812847588 | poddarbazar.branch@bgcb.com.bd | Barak Ali Super Market, Sibrampur, Lakshmipur Sadar, Lakshmipur |
| 11 | Dupchanchia Sub-Branch | 01710437518 | dupchanchia.branch@bgcb.com.bd | Holding No-010700, CO Office Bus Stand, Bogura-Nagaon Main Road, Dupchanchia, Bogura |
For Complaint
- For any complaint you can call at +880255068889, +88025506888990, +88025506888991, +88025506888992, +88025506888993 or mail at ccs.cmc@bgcb.com.bd
- If your query is still not resolved then you can escalate the issue to the Central Customer Services & Complaint Management Cell at the details given below:
Sr.No. Name Designation Role Email 1 Dr. Md Rafiqul Islam DMD & CTO & COO Head of the Cell rafiqul.islam@bgcb.com.bd 2 Md. Humayun Kabir, FCS Deputy Managing Director & Company Secretary Focal Point humayun.kabir@bgcb.com.bd 3 Pronab Kumar Roy Chief Risk Officer (CRO) Member pronab.kumar@bgcb.com.bd 4 Rafiq Ahmad Head, Human Resources Member rafiq.ahmad@bgcb.com.bd 5 Md. Monzur-A-Moula Head, General Services Member monzur.moula@bgcb.com.bd 6 Khomeni Hossain Sabbir In-Charge, ICCD Member khomeni.hossain@bgcb.com.bd 8 Md. Abdus Salam Cluster Head & Manager, Dilkusha Islami Banking Branch Zonal Focal Point-Dhaka Zone abdus.salam@bgcb.com.bd 9 Mohammed Ayub Ali Cluster Head & Manager, Agrabad Islami Banking Branch Zonal Focal Point-Chattogram Zone ayub.ali@bgcb.com.bd 10 Md. Abu Toyub Cluster Head & Manager, Bogura Branch, Bogura Zonal Focal Point-Rajshahi Zone abu.toyub@bgcb.com.bd 11 Md. Ahasan Ul Firoj Manager, Rangpur Branch, Rangpur Zonal Focal Point-Rangpur Zone ahasan.firoj@bgcb.com.bd
Address
Bengal Commercial Bank PLC.
Khandaker Tower (Level 5-6) 94 Gulsha Avenue,
Dhaka 1212
Contact No.: +880-255068880
SWIFT Code: BCOLBDDH
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