Bangladesh Development Bank Customer Care No.

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BTCL No

16805 (Hotline Number)

Email

  • info@bdbl.com.bd (For General Information)

Important Contact Details

Sr.No. Service Email
1 Dhaka North +88 01321-212117, digitalbaank@bdbl.com.bd
2 For Feedback BDBL i-Banking ibanking@bdbl.com.bd

SMS Service

How to send SMS for Last 5 Transaction Statement?

  • Step 1: Go To Your Mobile Phone Message Option
  • Step 2: Type BDBL TRN
  • Step 3: Then Send To 26969
  • Step 4: See Your Last 5 Transaction Details

Zonal Offices Contact Details

Sr.No. Zonal Office Contact No. Email Address
1 Dhaka North 02-55011943, 02-55011971, 01716361207 zone_dhaka_north@bdbl.com.bd BDBL Bhaban, 12, Karwanbazar, Dhaka
2 Dhaka South 02-9515063, 01715223515, 01670683220 zone_dhaka_south@bdbl.com.bd Head Office 8, Rajuk Avenue, Dhaka - 1000
3 Chittagong 02-333310411, 01713029055, 031-711022 bdbl_zone02@bdbl.com.b ,
zone_chittagong@bdbl.com.bd		 BDBL Bhaban, 106, Agrabad C/A, Chittagong
4 Rajshahi 01711396936, 588857689, 02-48036973 bdbl_zone03@bdbl.com.bd ,
zone_rajshahi@bdbl.com.bd		 Hanif Mansion, 296, Sagarpara Battala, Ghoramara, Boalia, Rajshahi
5 Khulna 02-477720263, 01760832454 zone_khulna@bdbl.com.bd BDBL Bhaban, 25-26, KDA Commercial Area, Upper Jessor Road, Khulna
6 Sylhet 02-996640470, 01552457995 zone_sylhet@bdbl.com.bd Alo-01, Century Shopping Centre (1st Floor), Sunamganj Road, Aberkhana, Sylhet

Department Contact Details

Sr.No. Department Contact No. Email
Address: BDBL Bhaban, 8, Rajuk Avenue, Dhaka-1000
1 Audit & Inspection 02-223386934 audit_head@bdbl.com.bd
2 Branch Management 02-223386357 bmd_head@bdbl.com.bd
3 Budget 02-223388001, 02-223388450 budget_head@bdbl.com.bd
4 Business Development & Marketing 02-223356856 bdm_head@bdbl.com.bd
5 Central Accounts 02-223388001 cad_head@bdbl.com.bd
6 Compliance 02-223386902 compl_head@bdbl.com.bd
7 Debt Collection 02-223387628 debt_head@bdbl.com.bd
8 Establishment & Common Service 02-223385455 ecs_head@bdbl.com.bd
9 General Advances 02-223388026 gad_head@bdbl.com.bd
10 Human Resource Management 02-223386750 hrm_head@bdbl.com.bd
11 Information Technology Operation 02-57160451,
Ext: 2509		 ito_head@bdbl.com.bd
12 Information Technology System 02-57160451, 02-223382013 ict_head@bdbl.com.bd ,
itsd_head@bdbl.com.bd
13 International Banking 02-9515097, 02-223380347 id_head@bdbl.com.bd
14 Investment Banking 02-223389431 ibd_head@bdbl.com.bd
15 Law 02-223389704 law_head@bdbl.com.bd
16 Loan Operation 02-223385577 lod_head@bdbl.com.bd
17 Loan Recovery 02-223381029 lrd_head@bdbl.com.bd
18 MIS and Research 02-223389459 mis_head@bdbl.com.bd
19 Public Relation 02-223387620 prd_head@bdbl.com.bd
20 Monitoring 02-223350678 monitoring_dept_head@bdbl.com.bd
21 Real Estate 02-223350689 red_head@bdbl.com.bd
22 Reconciliation 02-223386113 recon_head@bdbl.com.bd
23 Risk Management 02-41053137, 02-223380078 rm_head@bdbl.com.bd
24 SME 02-223386945 headofsme@bdbl.com.bd
25 Treasury 02-223350696 treasury_head@bdbl.com.bd
26 Vigilance 02-9560078 vigi_head@bdbl.com.bd
27 Anti-Money Laundering and Combating Financing of Terrorism 01703738944 -
28 Pension & Welfare 01914973003 pwd_head@bdbl.com.bd

Branch Locator

Sr.No. Branch Contact No. Email Routing No. Address
1 Principal Branch 02-223388326 principal@bdbl.com.bd 047271571 BDBL Bhaban, 8, Rajuk Avenue, Dhaka-1000
Zonal Office Dhaka North Branches
2 Karwanbazar Branch 02-55011967, 01322905309, 01714413060 kawranbazar@bdbl.com.bd 047262564 BDBL Bhaban, 12, Karwanbazar, Dhaka
3 Mymensingh Branch 02-997752966, 01322905285, 01712706063 mymensingh@bdbl.com.bd 047611757 19/D Shaheb Ali Road, Notun Bazar, Mymensingh
4 Ashulia Branch (Palli Branch) 01322905318, 01911077135 ashulia@bdbl.com.bd 047260229 Three Star Super Market, Beron, Choytala, Jamgora, Ashulia
5 Hossainpur Branch 01322905308, 01716427249 hossainpur@bdbl.com.bd 047480409 Mofij Mansion, Holding No-270, High School Road, Hossainpur Bazar, Kishoreganj
6 Mohadebpur Branch (Palli Branch) 01766679679 mohadebpur@bdbl.com.bd 047560703 Kushi Banijjaloy, Barongail Bazar, Shibaloya, Manikganj
7 Saturia Branch (Palli Branch) 02-996625097, 01322905310, 01727714416 saturia@bdbl.com.bd 047560761 Belal Complex, Saturia-Dargram Road, Saturia Bazar, Saturia-1810, Manikganj
8 Ashugonj Branch (Palli Branch) 01322905305, 01913029340 ashugonj@bdbl.com.bd 047120101 London Plaza (1st Floor), Holding No-810/1759, Pora Gudam Road, Ashuganj, Brahmanbaria
9 Joinabazar Branch (Palli Branch) 01717451268, 01322905299 joinabazar@bdbl.com.bd 047330670 Noyesh Tower, Sreepur, Gazipur
10 Hemayetpur Branch (Palli Branch) 01755632343, 01938242486 hemayetpur@bdbl.com.bd 047260508 Haji Bashar Shopping Complex (1st Floor), Bagbari, Hemayetpur, Savar
11 Tangail Branch 02-997752966, 01322905292, 01723617161 tangail@bdbl.com.bd 047932294 Bhasa Saynik Bhabon, Main Road, Tangail
12 Mirpur-10 Branch 02-58054599, 01322881181, 01714558199 mirpur10@bdbl.com.bd 047261523 Kamal Tower, Holding No: 131, Rokeya Saroni, Mirpur-2 Model Thana, Dhaka
Zonal Office Dhaka South Branches
13 Motijheel Branch 02-223380169, 01322905311, 01816720662 motijheel@bdbl.com.bd 047274244 94, BDDL Wahed Tower, Motijheel C/A, Dhaka-1000
14 Elephant Road Branch 02-223365282, 01322905295, 01736886104 elephantroad@bdbl.com.bd 047261336 Regency Plaza (2nd Floor), Holding No: 18, Elephant Road, Dhaka-1205
15 Narayangonj Branch 02-224433144, 01322905283, 01774762511 narayangonj@bdbl.com.bd 047671184 Hazi Brothers Center (1st Floor), Holding No:14, Shaheed Suhrawardy Road, Narayanganj-1400
16 Faridpur Branch 01322905301, 01915684891 faridpur@bdbl.com.bd 047290523 Maya Plaza, 53/48 Niltuli, Mujib Sarkar, Faridpur
17 Sreenagar Branch (Palli Branch) 02-997733756, 01322905302 sreenagar@bdbl.com.bd 047591422 Sikder Plaza, Jhumur Cinema Hall Road, 1st Floor, Sreenagar, Munshiganj
18 Keraniganj Branch (Palli Branch) 01321117191, 01717668477 keraniganj@bdbl.com.bd 047270093 Shamanti Shopping Complex, Bridge Road, Aganagar, Keraniganj
19 Madhabdi Branch 02224457139, 01719-014459 madabdi@bdbl.com.bd 047680670 J and J Tower, Holding No: 398, Jalpotti Road, Madhabdi, Narsingdi
20 Kanchpur Branch (Palli Branch) 01709659710, 01914265616 kanchpur@bdbl.com.bd 047670127 Hazi A Rahman Tower, Road No-1/2, Block-D, Sonapur, Kanchpur, Narayanganj
21 Muksudpur Branch (Palli Branch) 02-478822706, 01731233855 muksudpur@bdbl.com.bd 047350739 A Hannan Talukder Market (1st Floor), Holding No: 733, Kodomtoli Road, Muksudpur, Gopalgonj
22 Madaripur Branch 01631977321 madaripur@bdbl.com.bd 047540402 N K Tower, Badamtola Road, Madaripur
Zonal Office Chattogram Branches
23 Agrabad Branch 031-716178, 01322905297, 01726-590127 agrabad@bdbl.com.bd 047151967 BDBL Bhaban, 106, Agrabad, C/A, Chattogram
24 Khatungonj Branch 02333389233, 01936585626 khatungonj@bdbl.com.bd - Gazi Tower (1st Floor), Holding No: 47 Jail Road, Kotwali, Chattagram
Zonal Office Chattogram Branches (continued)
25 Khatungonj Branch 02333389233, 01936585626 khatungonj@bdbl.com.bd 047154272 Gazi Tower (1st Floor), Holding No: 47 Jail Road, Kotwali, Chattagram
26 Cumilla Branch 01322-905296, 01717306968 comilla@bdbl.com.bd 047191156 Samobay Bank Bhaban, Holding No: 16, Nazrul Avenue, Kandirpar, Cumilla
27 Chowmuhani Branch 0321-52306, 01322-905281, 01814-311940 noakhali@bdbl.com.bd 047751725 460, Dakhin Bazar, Choumohoni, Noakhali
28 Brahmanbaria Branch 0851-57488, 01322-905294, 01789621017 brahmanbaria@bdbl.com.bd 047120435 349/2, 1st Floor, Lucky Tower, East Paikpara, Brahmanbaria
29 Cox's Bazar Branch 02333346850, 01322-905313, 01815613660 coxsbazar@bdbl.com.bd 047220256 Ashrafia Barmise Market, Holding No-0084-04, Main Road, Ward no-07, Coxsbazar Pouroshova, Coxsbazar Sadar Cox's Bazaar
30 Nabinagar Branch (Palli Branch) 01321-117195, 01737238184 nabinagar@bdbl.com.bd 047121368 701, Salam Road, Vashan Market, Nabinagar, Brahmanbaria
31 Feni Branch 02-334474666, 02-334474665, 01322905298, 01817711671 feni@bdbl.com.bd 047300521 Gofur Plaza (2nd Floor), Holding No: 597, Post Office Road, Feni Sadar, Feni
Zonal Office Sylhet Branches
32 Sylhet Branch 0821-716627, 02-996632776, 01322-905314, 01677323612 sylhet@bdbl.com.bd 047913550 Alo-01, Century Shopping Centre (1st Floor), Sunamganj Road, Amberkhana, Sylhet
33 Osmaninagar Branch (Palli Branch) 01322905291 osmaninagar@bdbl.com.bd 047910140 D.M Tower, Doyamir Bazar, Osmaninagar, Balagonj, Sylhet
34 Moulvibazar Branch +8802996684201, +8802996684202, 01715130510 moulavibazar@bdbl.com.bd 047581182 Rahmania Tower (1st Floor), 361, M. Saifur Rahman Road, Moulvibazar Pourasava, Moulvibazar
35 Islampur Branch (Palli Branch) 01322905289, 01735159414 islampur@bdbl.com.bd 047911781 Aysha Tamim Plaza, Islampur Bazar, Khadhimpara, Shah Paran, Sylhet- 3100
36 Hobigonj Branch 02-996605594, 01322905284, 01717036790 hobigonj@bdbl.com.bd 047360611 A.R Plaza, 4162-00, Town Hall Road, Hobigonj
Zonal Office Khulna Branches
37 Khulna Branch 02-477720261, 01322905290, 01812082362 khulna@bdbl.com.bd 047471542 BDBL Bhaban, 25-26, KDA Commercial Area, Uper Jessore Road, Khulna
38 Jashore Branch 02-477763864, 01322-905287, 01913912201 jessore@bdbl.com.bd 047410945 Nazima Tower, M. M. Ali Road, Maik Potti, Jashore
39 Barishal Branch 02478864648, 01322-905288, 01920043693 barisal@bdbl.com.bd 047060287 Nehar Heights (1st Floor), Holding: 0968, Notun Bazar, Uttar Bogura Road, Word No-19, Barishal City Corporation, Barishal
40 Jhenidah Branch 02-477746947, 01322905315, 01919849611 jhenidah@bdbl.com.bd 047440649 Roni Tower, 1st floor, 18, Moulana Bhasani Sarak, Jhenidah
41 Bhola Branch 01322905280, 0491-61442, 01712891308 bhola@bdbl.com.bd 047090107 Islma Complex, 46, Mohajon Patti, Sadar Road, Bhola
42 Poradah Branch 01713-152597, 01717861397 poradah@bdbl.com.bd 047501362 Golam Mostafa Tower, Katdah, Poradah, Kushtia
43 Chitalmari Branch (Palli Branch) 01322-905330, 01687119798 zone_khulna@bdbl.com.bd 047010224 Amin Tower (1st Floor), Chitalmari Upozila More, Chitalmari, Bagerhat
Zonal Office Rajshahi Branches
44 Bogura Branch 02-589904808, 01322905304, 01715419717 bogra@bdbl.com.bd 047100376 Jewel Plaza (1st Floor), Holding No: 1062, College Road, Kalitola Haat, Bogura
45 Dinajpur Branch 01322905300, 01777338500 dinajpur@bdbl.com.bd 047280670 Abedin plaza, Holding No: 672/708, Station Road, Gonesh Tola., Dinajpur
46 Rajshahi Branch 01322-905316, 02588857337, 02588855802, 01819459492 rajshahi@bdbl.com.bd 047811931 Hanif Mansion, Holding No: 296, Sagorpara Battala, Ghoramara, Boalia, Rajshahi
47 Rangpur Branch 02-589962613, 01322905282, 01716060310 rangpur@bdbl.com.bd 047851454 Sharif Building, Holding No: 5422, Station Road, Rangpur
48 Naogaon Branch 02-588881617, 01322905317, 01710513503 naogaon@bdbl.com.bd 047641185 R Rahman Super Market, Holding No: 247, Main Road (Batar Mor), Naogaon
49 Pabna Branch 02-588846160, 01322905286, 01743946474 pabna@bdbl.com.bd 047761786 Bhai Bhai Super Market, Holding No: 586, Abdul Hamid Road, Pabna
50 Kazirhat Branch (Palli Branch) 01322905293, 01723353290 kazirhat@bdbl.com.bd 047730559 Kazi Delowara Plaza, Holding No: 414, 1329, Kazirhat Bazar
51 Mokamtala Branch (Palli Branch) 01322905319, 01738142742 mokamtala@bdbl.com.bd 047101933 Rashida Market (1st Floor), Mokamtala, Shibganj, Bogra
52 Tomaltala Branch (Palli Branch) 07722-72020, 01321-117193, 01719862990 tomaltala@bdbl.com.bd 047690178 Modina Market (1st Floor), Tomaltala Bazar road, Bagatipara, Natore
53 Moharajpurhat Branch (Palli Branch) 01321117192, 01913354922 moharajpurhat@bdbl.com.bd 047700055 Abdul Kaium Market, Moharajpurhat, Chapainawabganj Sadar, Chapainawabganj

Training Institute Contact Details

Contact No.: 02-55011978, 01670683220
Email: training.institute@bdbl.com.bd , trainings_bdbl@yahoo.com
Address: BDBL Bhaban-2, (Level-16),12, Karwan Bazar, Dhaka

Grievance Redressal

  • For any complaint you can mail at compliance@bdbl.com.bd or you can contact the officers at the details given below:
    Sr.No. Designation Contact No. Email Address
    1 Appeal Officer 02-223383476 md@bdbl.com.bd Bangladesh Development Bank PLC. Head Office, Dhaka.
    2 Complaint Resolving Officer 02-223390350 gm_icc@bdbl.com.bd Bangladesh Development Bank PLC. Head Office, 8, Rajuk Avenue, Dhaka-1000.
  • If your query is still not resolved or you are not satisfied with the resolution then you can escalate the issue to Central Customer Service and Complaint Management Cell at the details given below:
    Sr.No. Name Designation Contact No. Email Fax No.
    1 MD. Golam Hasnayen Khan Deputy General Manager 223386902, 2223351041/2425, 01712550005 golam.hasnayen@bdbl.com.bd ,
    mghk.bdbl@yahoo.com ,
    compliance@bdbl.com.bd    		 0088-02-223382061
    2 Zohirul Islam Bhuiya Assistant General Manager 2223351041/2521, 01818255971 zohirul.islam@bdbl.com.bd 0088-02-223382061
    3 SK Iqbal Kabir Principal Officer 2223351041/2552, 01713688836 iqbal.kabir@bdbl.com.bd 0088-02-223382061
  • You can also lodge your complaint through the Online Portal .

Officers Contact Details

Sr.No. Name Designation Contact No. Email Address
1 Ahmed Ismet Chairman 02-223383475 chairman@bdbl.com.bd Bangladesh Development Bank PLC. Head Office 8, Rajuk Avenue, Dhaka.
2 Md. Jashim Uddin Managing Director & CEO 02-223383476
Fax: 02-223382061		 md@bdbl.com.bd Bangladesh Development Bank PLC. Head Office 8, Rajuk Avenue, Dhaka.
3 Parveen Akter Deputy Managing Director 02-223350690 dmd01@bdbl.com.bd Bangladesh Development Bank PLC. Head Office 8, Rajuk Avenue, Dhaka.
4 Md. Masum Syeed Alternate Officer-in-Charge, General Manager 0241053134 gm_it@bdbl.com.bd Information Technology & Risk Management Division Bangladesh Development Bank PLC.
Head Office, Dhaka.
5 Nazneen Islam Responsible Officer, Deputy General Manager & Department Head 02-223389459 mis_head@bdbl.com.bd MIS and Research Department Bangladesh Development Bank PLC.
Head Office, Dhaka.
6 Mr. Md. Abdul Mannan Shaikh Chief Risk Officer, General Manager 02223386116 - Bangladesh Development Bank PLC.
Head Office, Dhaka.
7 Mr. Md. Masum Syeed Chief Financial officer (CFO) General Manager 0241053134 gm_admin@bdbl.com.bd Bangladesh Development Bank PLC. Head Office, Dhaka.
8 Engr. Mohammad Moniruzzaman Monir A-Challan Focal Point Officer, Assistant General Manager 01913040807 moniruzzaman@bdbl.com.bd BDBL Bhaban, 8, Rajuk Avenue, Dhaka-1000.
9 Engr. MD. Rakeeb Hossain Focal Point Officer (Fall Back), Deputy General Manager 01670683220 rakeeb.hossain@bdbl.com.bd -
10 MD. Nurul Islam Focal Point Officer, Assistant General Manager 01913666857 nurul.islam@bdbl.com.bd -
11 Umme Nina Bilkis Focal Point officer of Citizen Charter Cell, Assistant General Manager 01715428588 umme.nina@bdbl.com.bd -
12 Muhd. Hafizur Rahman Alternative Focal Point Officer of Citizen Charter Cell, Senior Principal Officer 01715121845 hafizur.rahman02@bdbl.com.bd -
General Manager's Office
13 Md. Aminul Haque General Manager, Branch Banking Division, Internal Control & Compliance Division 02-223390350 - -
14 Md. Abdul Mannan Shaikh General Manager, Information Technology & Risk Management Division, Investment Banking Division, International Banking Division 02-223386116 - -
15 Md. Masum Syeed General Manager, Administration Division, Finance & Accounts Division 0241053134 - -

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